The role of digital technologies in the socio-cultural adaptation of refugees

Abstract

The article examines the role of digital technologies in the cultural adaptation of refugees in new socio-cultural environments. It emphasizes that modern digital tools—online courses, educational platforms, social networks, mobile applications, and interactive web resources—offer extensive opportunities for learning the language of the host country, familiarizing with cultural norms, traditions, and legal aspects of life in a new society. Special attention is paid to the role of digital technologies in supporting emotional well-being and reducing social isolation among refugees through the creation of virtual communities, mutual aid networks, and platforms for psychological support. The use of digital resources enables refugees to acquire new professional skills, participate in distance learning, expand social contacts, and develop a sense of belonging to the host community. They serve as a crucial tool for overcoming culture shock and stress, facilitating faster adaptation to new conditions, and promoting intercultural tolerance and understanding. Moreover, digital technologies provide access to up-to-date information on rights, social services, and employment opportunities, which is an important factor in the socio-economic integration of refugees. At the same time, the article analyzes key challenges associated with using digital technologies in the integration process. These include limited access to technical equipment and stable internet connections, low digital literacy, language barriers, information overload, and cultural irrelevance of available content. It is emphasized that without proper adaptation and support, digital resources may not only fail to facilitate integration but could also complicate it, creating risks of misinformation, social alienation, or misperception of the host society. The necessity of cross-sectoral cooperation among governmental institutions, educational establishments, NGOs, and technology companies is highlighted to develop culturally sensitive digital solutions. Such solutions should consider refugees’ linguistic, educational, social, and psychological needs, be adapted to varying levels of digital literacy, and combine online tools with offline support from local educational and community institutions. The conclusion is that the comprehensive use of digital technologies, combined with individual guidance, mentorship, and active participation of refugees in educational and cultural programs, can significantly accelerate their socio-cultural integration, enhance their self-realization and social mobility, and contribute to the formation of a cohesive, tolerant, and inclusive society